Need help?
PayIDs are registered and managed by your bank.
Your payment details and personal information associated with your PayID® can only be accessed by your bank. Contact your bank for help.
Find my bank
To find out how you can pay to a PayID or register a PayID, search for your bank here.
Frequently asked questions
Payments to your PayID should arrive in under a minute if they have been sent to the correct PayID. Some payments may be subject to security checks which could delay a payment. Contact your bank for more information.
A PayID can only be linked to one account at a time. However, you can create multiple PayIDs that you can link to either the same account, or different accounts.
PayID is an initiative of NPP Australia, the organisation that operates Australia’s real-time payments infrastructure, the New Payments Platform (NPP). NPP Australia is a wholly owned subsidiary of Australian Payments Plus, Australia’s domestic payment organisation that also includes BPAY group and eftpos.